We here at Shan Valley try to keep your shopping experience as straightforward and simple as possible.

All teas will ship from New Jersey to any destination, If you want to know how much Shipping cost, you can enter zip code while you checkout and Shipping rates calculator will tell you how much it is.


If our product has arrived defective, or you wish to return it, we will be happy to take it back as long as the seal at the top of the lid has not been broken.

Contact us through support@shanvalley.com and let us know if you would like to return a tin for a full refund. Mail back our tin to this address!:

21 Ernston Road, Suite 1, Parlin, NJ 08859