How do you prepare your tea?
Shan Valley tea is specially grown and packaged in order to maximize taste. Each of our teabags contain 2.8 grams of loose leaf tea. The tea is meant to be brewed in 16 oz of hot water.
Where does your tea come from?
Shan Valley tea is naturally grown in Northern Shan, Myanmar.
What does 'First Flush' mean?
First Flush, is actually defined as the escalated growth of new leaves on the tea plants in the spring time after they awaken from dormancy. Usually this happens in April or May and creates a unique taste only available once a growing season. Traditionally, this tea was reserved only for Royalty!
Which teas should I drink with milk and sugar?
We're not going to stop you, but we recommend that you only drink black tea with milk and sugar. Traditionally, green tea is meant to be drunk without any additives or additional flavoring.
Are your tea bags environmentally friendly?
What a good question! Yes they are. Our tea bags are made from 100% biodegrable material.
How do you keep your tea fresh?
We store all of our teas in temperature controlled storage drums to retain freshness.
How long does shipping usually take once my order is placed?
Shipping times usually vary by location but you can expect to recieve your order within 2-5 business days.
Are all of your tea products guaranteed?
Yes. If you are not completely satisfied with the quality of our tea just send the product back within 30 days of arrival and we will refund 100% of your money.
Contact us through support@shanvalley.com and let us know if you would like to return a product(s) for a full refund. Mail back the item to this address:
21 Ernston Road, Suite 1, Parlin, NJ 08859
Are you available for Wholesale?
Yes, of course! Please fill out the contact form with your information. A representative will get back to you with a quote within 1-3 days.
