Here at Shan Valley we try to keep your shopping experience as straightforward and simple as possible.

All teas will ship from New Jersey to any destination in the world:

Domestic Shipping: All standard delivery (2 to 5 days) costs to the United States and its territories are FREE of charge.

International Shipping: If you want to know how much shipping costs you can enter your zip code at checkout and the shipping rates calculator will tell you how much it is.

Returns

If our product has arrived defective, or you wish to return it, we will be happy to take it back as long as the seal at the top of the lid has not been broken.

If you are not completely satisfied with the quality of our tea just send the product back within 30 days of arrival and we will refund 100% of your money.  

Contact us through support@shanvalley.com and let us know if you would like to return a product(s) for a full refund. Mail back the item to this address!:

21 Ernston Road, Suite 1, Parlin, NJ 08859